Privacy Policy

1. Introduction

VOIDCAST ("we", "our", or "us") operates the VOIDCAST mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account information (email address) when you create an account
• Payment information when you subscribe to Premium (processed by Apple/Google)
• Communications you send to us via the contact form

2.2 Automatically Collected Information

• Device information (device model, OS version)
• Usage data (channels listened to, listening duration)
• App performance data and crash reports

2.3 This Website

voidcast.app records anonymous page events so we can tell whether the site works: that a page was viewed, which station was played, which buttons were pressed, the campaign tag in the link you followed, the referring site’s hostname, your country (from the network, not your location), and your device type (iOS, Android or desktop). Preview pages also record preview duration. These events use a random page-load ID, not a persistent visitor ID. We do not store IP addresses in this analytics table or use third-party analytics cookies.

The web radio at /listen/ stores an anonymous installation ID, session tokens and the daily listening allowance in your browser’s local storage so it can connect to the broadcast and remember the free listening limit. Playback sends the selected station and anonymous session to our radio service for synchronization and listener presence. Web radio analytics respect the browser’s Do Not Track setting. Clearing this site’s browser storage removes the locally stored session and allowance.

We also record the public page path and its language, without URL query parameters or fragments. The web radio records one anonymous event when playback reaches a total of five minutes during a page visit, excluding pauses, buffering and muted playback. This helps us distinguish page visits from actual listening; it does not identify returning people. Landing-page analytics also respect Do Not Track.

We also store your language choice in this browser. Clearing site storage removes this preference.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To process transactions and manage subscriptions
• To personalize your listening experience
• To communicate with you about updates and support
• To detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third-party services that help us operate the app (analytics, crash reporting)
• Payment Processors: Apple App Store and Google Play Store for subscription management
• Legal Requirements: When required by law or to protect our rights

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. Usage data is retained for up to 12 months for analytics purposes. You may request deletion of your account and associated data at any time.

6. Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it promptly.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us.